Privacy Policy
Effective Date: 1st of Jan, 2026
Emerald Haus Group
https://emeraldhausgroup.com/
Emerald Haus Group (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our marketing content, or request real estate services.
By accessing this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
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Name
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Email address
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Phone number
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Mailing address
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Property preferences
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Budget or financing details voluntarily submitted
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Any information submitted through contact forms, scheduling tools, lead forms, or newsletter sign-ups
B. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Device type and browser type
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Pages visited and time spent
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Cookies and tracking pixels
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Referring URLs
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Behavioral data used for analytics and advertising
C. Real Estate–Specific Information
When requesting brokerage services, we may also collect:
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Property ownership details
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Transaction history
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Buyer and seller preferences
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Pre-qualification or lender status (when voluntarily disclosed)
2. How We Use Your Information
We use collected information to:
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Provide real estate services, market analyses, and property recommendations
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Respond to inquiries or schedule consultations
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Facilitate communication between you and licensed Texas real estate agents
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Send promotional or informational emails (you may unsubscribe anytime)
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Improve website functionality and user experience
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Conduct analytics, remarketing, and advertising campaigns
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Comply with Texas Real Estate Commission (TREC) rules and record-keeping requirements
3. Legal Basis for Processing (Texas & U.S. Compliance)
While Texas does not require explicit consent for general website data collection, we operate under industry best practices. Your data may be processed under:
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Consent — when you voluntarily submit information
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Legitimate business interest — to market and improve services
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Legal obligations — such as Texas real estate transaction record requirements
4. How We Share Your Information
We do not sell your personal information.
We may share your data with:
A. Service Providers
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CRM platforms
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Email marketing systems
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Website hosting providers
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Advertising/analytics platforms (Google, Meta, etc.)
B. Real Estate Partners
Your information may be shared with licensed Texas real estate agents or brokers when necessary to provide services you requested.
C. Legal or Regulatory Authorities
We may share information if required by:
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Texas Real Estate Commission (TREC)
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State or federal law
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Subpoena or court order
5. Cookies and Tracking Technologies
Our website uses cookies, tracking pixels, and related technologies to:
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Analyze website traffic
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Improve user experience
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Deliver targeted real estate advertisements
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Track conversions from advertising campaigns
You may disable cookies through your browser settings, but some website features may not function properly.
6. Third-Party Links
Our website may include links to third-party sites.
We are not responsible for the privacy practices of external websites, and encourage you to review their policies.
7. Data Security
We maintain administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Data Retention
We retain data:
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As long as necessary to provide services
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To comply with TREC and Texas business record-keeping requirements
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Until you request deletion (where applicable)
9. Children’s Privacy
We do not knowingly collect information from children under 13.
If such data is discovered, it will be deleted promptly.
10. Your Rights (Texas Residents)
While Texas does not yet enforce a comprehensive consumer privacy act, we provide the following voluntary rights:
You may request:
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Access to personal information we hold
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Correction of inaccurate information
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Deletion of your personal data (unless restricted by real estate regulatory laws)
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Opt-out of marketing communications
To exercise rights, email us at:
easton@emeraldhaus.com
11. Do-Not-Track (DNT) Signals
We do not respond to DNT signals because many browsers use inconsistent standards.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Emerald Haus Group
Email: 1st of Jan, 2026
Phone: 1(830)445-3059
Website: https://emeraldhausgroup.com/
Address: New Braunfels:
453 W San Antonio St
New Braunfels TX 78130